Resident’s & Family Council

Residents’ Council is a group of residents who meet monthly to discuss pertinent issues related to the home. The residents are encouraged to attend meetings and discuss ideas and concerns. They are also encouraged to represent their peers when voicing opinions. The Residents’ Council is established to provide a strong line of communication between the residents and Administration with the hope of achieving many goals and providing suggestions on improving the quality of care.

The Family Council is composed of families and friends of the residents at Grace Villa. The Council is dedicated to the promotion and improvement of the quality of life and care of all residents and recognizes and respects their rights. The Family Council information board is located on the wall at the front entrance. Posted on this board are all the names and phone numbers of Grace Villa’s Family Council Executive Committee. In addition, all information regarding upcoming in-services and meetings are displayed on the bulletin board.

Benefits of Family Council:

• On-going mutual support from shared experiences
• Education and information related to the long-term care system
• A means to express concern and solve problems
• Family input into decisions and changes
• Support residents who do not have concerned families or friends
• Two-way communication between the home and families
• Promotes open and effective communication

Goals:

• To ensure that the residents receive the care they need while maintaining their dignity and comfort
• To address the issues, concerns and grievances of the residents and their families and pass these concerns on to the appropriate management level
• To support families and friends of residents regarding the rights and needs of the residents, if needed
• To work with families and friends, staff and management to provide the best caring environment possible
• To provide forums to educate families, friends, staff, management and government regarding the needs and concerns of the residents

Please see the Family Council Bulletin Board on the main floor for regular updates and information.

For more information, please contact the Program Director.